PRIVACY POLICY
ESS Snapshot (“ESS”, “we”, “our”) provides environmental stability assessments for care environments. We are committed to protecting the privacy of all users, managers, staff, and individuals whose environments are assessed using our system.
Information We Collect
• Video data uploaded by the user for assessment
• Environmental metadata (lighting, movement flow, clutter indicators)
• Technical data (device type, timestamps, report generation logs)
• Account information (email, organisation name, service type)
How We Use Information
• To generate ESS Basic and ESS Premium Reports
• To provide specialty-specific interpretation
• To support internal quality assurance and system improvement
• To maintain safety, reliability, and regulatory alignment
• To provide customer support
Video Data Handling
• Video is processed automatically to extract environmental stability metrics
• ESS does not store raw video unless required for support
• Processed data is retained securely
• No facial recognition or behavioural profiling is performed
Data Sharing
We do not sell or share data with third parties. Data may be shared only when:
• required by law,
• necessary to protect safety,
• authorised by the user.
Security
We use industry-standard security measures including encrypted storage, secure transmission, and controlled access.
User Rights
Users may request:
• deletion of processed data,
• correction of account information,
• confirmation of what data is held.
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Terms of Use
By using ESS Snapshot, you agree to the following terms.
Purpose of ESS
ESS provides environmental stability assessments to support safety awareness, internal governance, and regulatory alignment. ESS does not replace professional judgement, clinical assessment, or statutory inspection.
User Responsibilities
Users must:
• upload only appropriate video content,
• ensure permission to record the environment,
• use ESS reports responsibly,
• avoid misuse, reverse-engineering, or unauthorised distribution.
Report Limitations
ESS Reports:
• provide environmental stability insights,
• highlight potential risks,
• support walk-round inspections,
• align with CQC good practice principles.
They do not guarantee compliance, safety, or regulatory outcomes.
Intellectual Property
All ESS content, reports, metrics, and methodology are owned by ESS Snapshot. Users may use reports internally but may not copy, modify, or publish ESS intellectual property without permission.
Service Availability
ESS may update or modify features at any time. We are not liable for downtime or technical issues.
Liability
ESS Snapshot is not responsible for decisions made based on ESS Reports. Users retain full responsibility for safety, compliance, and operational actions.
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Safety & Fire Alignment Policy
ESS Snapshot supports safety awareness by analysing environmental stability factors that may influence fire safety and general risk management.
Purpose
This policy explains how ESS aligns with recognised safety principles including:
• movement flow,
• clutter reduction,
• escape route clarity,
• lighting and visibility,
• environmental predictability.
How ESS Supports Fire Safety Awareness
ESS Reports highlight:
• blocked or narrowed pathways,
• clutter accumulation,
• poor movement flow,
• environmental instability affecting evacuation,
• specialty-specific risks (mobility, cognition, equipment).
Regulatory Alignment
ESS uses:
• CQC good practice principles,
• widely recognised safety guidance,
• general dementia-friendly environmental concepts (no external proprietary tools referenced).
Limitations
ESS does not:
• replace fire risk assessments,
• certify compliance,
• provide statutory inspection outcomes.
User Responsibilities
Managers must:
• conduct formal fire risk assessments,
• maintain statutory documentation,
• act on ESS findings appropriately.
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ESS Methodology Summary
ESS Snapshot uses a structured, multi-stage methodology to analyse environmental stability and generate actionable reports.
1. Video Processing (ESS Basic)
Uploaded video is processed to extract:
• movement flow patterns,
• clutter indicators,
• lighting consistency,
• environmental rhythm,
• hesitation points,
• hazard markers.
No raw video is stored unless required for support.
2. Metric Generation
ESS produces six core stability metrics:
• Drift
• Hesitation
• Noise
• Flow
• Hazard
• Rhythm
These metrics form the foundation of both Basic and Premium Reports.
3. Specialty Interpretation (ESS Premium)
Processed data is run through the chosen specialty, adapting interpretation for:
• dementia care,
• general nursing,
• acute wards,
• supported living,
• residential care,
• community environments.
4. Good Practice Alignment
Premium Reports incorporate:
• CQC good practice principles,
• general dementia-friendly environmental concepts,
• fire safety awareness factors,
• environmental risk expectations.
No external proprietary tools are referenced or used.
5. Report Output
ESS generates:
• risk levels,
• specialty-specific examples,
• specialty-specific fixes,
• regulator-aligned guidance,
• walk-round inspection support.
Contact
These explanations are a link under each report on the main page.
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ESS FREE REPORT — WHAT EACH ELEMENT MEANS ( link under report)
Current Status
This is the headline summary of the environment based on the video. It shows one of four possible states: Stable, Minor Issues, Needs Attention, or Unstable. Managers use this to understand the overall stability level at a glance.
Colour Risk Bar
A fourcolour bar (green, yellow, orange, red) showing the risk category visually. This allows managers to instantly see the severity level without reading detailed text.
ESS Score (0–100)
A numerical stability score generated from the video. 0 means highly unstable, 100 means fully stable. Managers use this score to compare scans over time or between different areas.
ESS Risk Level
A text label that matches the colour bar. It states the risk category in words (e.g., Stable, Low Risk, Moderate Risk, High Risk) so managers can understand the level clearly.
Stability Metrics (Six Outputs)
These six metrics explain what the system detected in the video and why the score is at its current level:
• Drift – Measures directional changes in movement.
• Hesitation – Measures pauses or irregular timing.
• Noise – Measures background visual activity or clutter.
• Flow – Measures smoothness and continuity of movement.
• Hazard – Measures potential risk indicators detected visually.
• Rhythm – Measures consistency of movement over time.
Managers use these to understand which types of instability are present.
Stage Icons (0–6)
A row of icons showing the stability stage. The highlighted icon represents the current stage for the scan, ranging from fully stable (0) to high instability (6). This provides a quick visual reference.
Scan Code
A unique identifier for the scan (e.g., ESSXXXXXXXXXXXX). Used for audit trails, documentation, and referencing the scan in meetings. It ensures every scan is traceable.
Timestamp
Shows the exact date and time the scan was generated. Managers use this for shift handover, incident review, compliance documentation, and tracking changes over time.
Footer Message
A short reminder reinforcing the purpose of ESS: early detection, proactive review, and environmental awareness.
ESS PREMIUM REPORT — WHAT EACH ELEMENT MEANS ( Link under report)
Risk Scale
A colourcoded scale showing the five possible risk levels: Stable, Minor Issues, Needs Attention, Unstable, and Critical. This gives managers a clear visual indication of severity.
Industry
The sector the environment belongs to (e.g., Healthcare, Residential Care, Clinical, Community). This ensures the interpretation is relevant to the manager’s setting.
Specialty
The specific area within the sector (e.g., Dementia Care, Acute Nursing, Supported Living). This allows the report to tailor its explanations to the correct specialty.
Interpretation Section
Explains what each stability metric represents for the environment:
• Drift – Meaning of directional changes.
• Hesitation – Meaning of pauses or irregular timing.
• Noise – Meaning of background activity or clutter.
• Flow – Meaning of movement smoothness.
• Hazard – Meaning of detected risk indicators.
• Rhythm – Meaning of consistency over time.
This section translates the metrics into clear, practical meaning for managers.
Examples Section
Provides practical examples of what the detected instability might look like in real environments. Helps managers visualise the issue clearly.
Fixes Section
Gives simple, actionable steps managers can take to improve stability. These are practical, realworld fixes that can be applied immediately.
Regulator Guidance
Shows how the findings relate to regulatory expectations. Includes:
• CQC Principle – How the issue links to safety, quality, or oversight.
• FIRE SAFETY AWARENESS – Universal fire safety principles relevant to movement, clutter, visibility, and escape routes.
• Environment – How the environment aligns with regulatory environmental standards.
This helps managers use the report as evidence during inspections.
Metadata Section
Provides factual details about the environment, such as:
• Environment Type – The kind of setting scanned.
• Population – Who is present in the environment.
• Risk Category – The assigned risk level for documentation.
This supports audit trails and compliance.
ESS Score (0–100)
A numerical stability score generated from the video. 0 means highly unstable, 100 means fully stable. Used to compare scans and track changes over time.
ESS Risk Level
A text label matching the risk scale. States the risk category in words so managers can clearly understand the level.
Stage Icons (0–6)
A row of icons showing the stability stage. The highlighted icon represents the current stage, from fully stable (0) to high instability (6). Provides a quick visual reference.
Report Code
A unique identifier automatically generated for each ESS scan. It links the report to the exact video and timestamp, supports audit trails, and ensures every scan is traceable for compliance and documentation.
Footer Message
A short reminder reinforcing the purpose of ESS: early detection, proactive review, and environmental awareness.
HOW THE SPECIALTY DROPDOWN IMPROVES THE PREMIUM REPORT ( link under premium report).
Why the Specialty Dropdown Exists
The specialty dropdown allows the Premium Report to adapt its interpretation to the exact type of service being assessed. Different environments have different risks, workflows, and regulatory expectations. Selecting the correct specialty ensures the report speaks directly to the manager’s real-world setting across all specialties, including dementia care, general nursing, acute wards, supported living, residential care, and community environments.
How It Improves the Premium Report
• Tailored Interpretation
ESS Basic has already analysed the video and produced the stability data. The Premium Report does not reprocess the video — instead, it takes that processed ESS data and runs it through the chosen specialty. This ensures each metric (Drift, Hesitation, Noise, Flow, Hazard, Rhythm) is interpreted in a way that is relevant to that specific service.
• Relevant Examples
Examples shown in the Premium Report match the chosen specialty, helping managers immediately recognise what instability looks like in their own environment.
• Accurate Fixes
Recommended actions become specialty-specific, giving managers practical steps that genuinely apply to their service type.
• Regulator Alignment
The dropdown ensures the CQC Principle, dementiafriendly environmental principles (based on widely recognised good practice, without referencing any external tool), Fire Safety Awareness, and Environmental guidance sections align with the expectations of that specialty. The Premium Report also uses CQC good practice data to shape its explanations, examples, and improvement actions, strengthening its value during inspections.
Why It Matters for Assessment, Training, Evidence
The dropdown supports:
• staff assessment (clear, specialtyspecific explanations),
• training (examples and fixes tailored to the service),
• evidence (reports showing specialtyrelevant risk awareness).
This refers only to general principles of assessment, training, and evidencebased environmental review — not any branded or proprietary framework.
Why It Makes WalkRound Inspections Better
Walkround inspections depend on managers spotting issues relevant to their service. The specialty dropdown ensures the Premium Report highlights the exact risks, examples, and fixes that matter for that environment. This helps managers:
• focus on the right hazards for their specialty,
• recognise instability quickly,
• link what they see to CQC good practice,
• take immediate, specialtyappropriate action.
This turns walkrounds from broad checks into precise, specialtyaligned inspections.
Why It Matters for General Fire Safety Awareness
Different specialties have different fire safety needs. The dropdown ensures the Fire Safety Awareness section reflects:
• appropriate escape route expectations,
• population needs (mobility, cognition, acuity),
This helps managers connect environmental instability to meaningful fire safety requirements.
Summary
The specialty dropdown transforms the Premium Report from a general stability assessment into a sectorspecific, regulatoraligned guidance tool. It ensures every part of the report—interpretation, examples, fixes, regulatory guidance, and walkround relevance—matches the exact environment being assessed across all specialties.
App Link
https://play.google.com/store/apps/details?id=com.nurseondemand.ess